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System Upgrade Information


To better serve you and improve our business processes, we are implementing a significant upgrade to our systems.  Please review the following important details:

Intuit Express Web Connect Users: Prior to Friday, April 5:

  • InstructionsQuicken(Windows)  •  Quicken(Mac)   •   Mint    •   Quickbooks Online    •   Post-Conversion Troubleshooting Guide
  • April 5, 2019: Connect your Intuit product to Farmers Online Banking for final download
  • On or after April 5: Disconnect your Farmers Online Banking from Intuit product
  • On or after April 15: Reconnect your Farmers Online Banking to Intuit product
  • IMPORTANT: Intuit aggregation services (Express Web Connect) will be interrupted for up to 3-5 business days. Intuit product users are encouraged to download a QFX/QBO file during this outage. The following services will not work during the outage:
    · Quicken Win/Mac Express Web Connect · QuickBooks Online (QBO)· Mint (Please instruct users to not open Mint for 3-5 business days after the conversion to ensure the Mint product is properly updated. No additional action should be required.)

FRIDAY, APRIL 5

  • All branch transactions received before 6:00 PM will be posted same day.
  • Personal Online Banking will be set to inquiry only mode at 3:45 PM until Monday, April 8.
  • Business Online Banking will be unavailable at 3:45 PM until Monday, April 8.
  • Effective, April 5, "business day" will refer to all weekdays the Bank is open for business until 6:00pm EST for all in-person and online transactions. Prior to this change, the business day ended at 4:00pm EST. This 4:00pm cutoff will still apply to mobile banking deposits.

SATURDAY, APRIL 6

  • All Offices will be closed on Saturday, April 6.

MONDAY, APRIL 8

  • Offices will be open for business as usual.
  • Online Banking Access:
    • All online banking users will need to set up new multi-factor authentication (MFA) questions the first time you access your online banking account, beginning Monday, April 8.
    • If you have online banking saved as a bookmark in your web browser, the link will need to be updated. Please access online banking at www.farmersnb.com

If you have questions or need assistance, please contact your local office or call 877.862.9270.